Billing

Learn how Organization billing works, including credit balances, payment methods, Billing Explorer access, and cost centers for spend attribution.

Organization billing uses a prepaid credit balance by default. Each organization has its own billing account with its own credit balance and payment methods, separate from any member’s personal account. Postpaid invoicing is an enterprise option that Runpod enables on request.

How billing works

All billing events from all org members are attributed to the organization’s billing account. Org admins and billing roles manage the org credit balance and payment methods in the console.

The organization billing account:

• Maintains its own prepaid credit balance, separate from any member’s personal credits.
• Has its own payment methods configured in the console.
• Supports auto-pay and auto-reload settings.

Viewing usage

Only admin and billing roles can open Billing Explorer. They see usage for all org members; there is no self-usage view scoped to individual members below the admin or billing level.

To open Billing Explorer, go to Billing → Billing Explorer in the console.

Cost centers

The billing role can create, update, and delete cost center labels to attribute spend across projects, teams, or departments. See Cost centers for setup instructions.

Billing questions

For invoice questions, payment terms, or billing disputes, contact Runpod’s finance team directly. Include your organization name and the relevant billing period in your request.