Billing

Understand how post-paid invoicing works for Organization accounts.

Organizations use post-paid invoicing. All compute usage across all members is billed to the Organization at the end of each billing period. There is no credit balance, no credit top-up, and no payment method management in the console.

How billing works

All billing events from all org members are attributed to the Organization. Invoices are handled by Runpod’s finance team and delivered externally — not inside the console.

Unlike personal and Team accounts, Organizations cannot:

• Hold a prepaid credit balance
• Redeem credit codes
• Add or remove payment methods in the console

Viewing usage

All org members can access Billing Explorer to view their own resource usage.

Org admins can view any individual member’s usage in Billing Explorer — useful for auditing spend per user or per team.

To open Billing Explorer, go to Billing → Billing Explorer in the console.

Cost centers

The billing role can create, update, and delete cost center labels to attribute spend across projects, teams, or departments. See Cost centers for setup instructions.

Billing questions

For invoice questions, payment terms, or billing disputes, contact Runpod’s finance team directly. Include your Organization name and the relevant billing period in your request.